How we re-engineered the People tech infrastructure to support innovation & improve the employee experience in one of the UK’s fastest growing hospitality businesses.
Better functionality – improved performance and a single source of truth
Cheaper – enabled savings of £90k+ a year
And a platform to innovate. Autonomy and empowerment are at the heart of the Honest employee experience: the team can now use a no-code platform to re-engineer their own workflows and tech, giving them the control and space to innovate.
Honest Burgers is one of the UK’s fastest growing hospitality brands.
They’re renowned for the quality of their food, the humanity of their service and their outstanding culture and employee experience.
“We’d been unhappy with our People tech infrastructure for some time, but the COVID lockdown really brought it home… we were spending a lot of money on an HRIS system with a clunky, outdated user experience that stopped us innovating and which couldn’t give us an accurate view of our business.
We needed to redesign our People tech infrastructure to enable us to be more agile and innovative and to support our culture and growth ambitions. If we wanted to be agile we needed to own and control our tech infrastructure.
The first step was to consolidate our data and integrate our front end systems into a single source of truth so we could enable better decision making and empower our teams to take control of their own ways of working.”
Honest can now turn off their expensive and outdated HRIS platform saving £90k a year and they avoided the need to invest in a new Business Insights tool that would have cost £50k a year.
Their chatbots and front end systems are now faster, more reliable and more responsive; and they have a technology infrastructure that can scale with their business and support the employee experience and culture they’re looking to nurture.
We’ve coached people from the Operations and People teams to use the no-code platform to redesign technology processes and information flows so they can fix their own problems.
"We knew what we wanted. We just hadnt a clue how to get there properly. Working with The Pioneers meant that what we thought was going to take a couple of years, actually took a couple of weeks."
"Look at Honest Burgers... the way they operate is like a super software powerhouse, people have access to technology which is almost science fiction. The job workers do is traditional, but the way they operate is close to the best technology companies around."
“You don’t need an army of coders to take ownership of your own People tech stack.
People are waking up to the opportunity created by new open source SaaS and no code tools to create better functionality for a fraction of the price.
The thing I’m most proud of is that we’ve created an infrastructure that makes the Honest team autonomous and self-reliant… they now have the power to determine their own ways of working and to improve their business at pace.”
The future of work is already here… it’s just not evenly distributed!
If you’re a scale-up frustrated by the cost and limitations of your existing People tech infrastructure - we can help you build something that’s better, significantly cheaper and gives you the power to design your own ways of working.
If you’re interested, get in touch with me or find time for a chat.
